Privacy Policy

Welcome to Radio.co.ke ("we", "us", or "our"). Radio.co.ke is Kenya's online radio streaming platform that lets you discover and listen to live radio stations from across Kenya. We are committed to protecting your privacy and handling your personal data responsibly in compliance with the Kenya Data Protection Act, 2019 and other applicable laws.

This Privacy Policy explains what information we collect, how we use it, and what rights you have as a user of our website at https://radio.co.ke.

Summary: We collect minimal data needed to operate the platform. We do not sell your personal information. You can contact us at any time to exercise your data rights under Kenyan law.

1. Information We Collect

We collect the following categories of information when you use Radio.co.ke:

1.1 Information You Provide

• Contact information — such as your name and email address, if you voluntarily submit them through a contact form, feedback form, or newsletter sign-up.
• User preferences — such as favourite radio stations you save on the platform.

1.2 Information Collected Automatically

• Device and browser data — browser type, operating system, screen resolution, and device type.
• Usage data — pages visited, radio stations streamed, time spent on pages, and referring URLs.
• IP address — used to approximate your general geographic location and for security purposes.
• Cookies and similar technologies — as detailed in Section 5 below.

1.3 Information From Third Parties

We may receive aggregated, anonymised analytics data from third-party service providers such as Google Analytics. If we display advertising on the platform, we may also work with advertising partners such as Google AdSense, who use cookies and similar technologies to serve ads and measure their performance, as described in Section 5 below.

2. How We Use Your Information

We use the information we collect for the following purposes:

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share data with the following limited categories of recipients:

• Service providers — hosting companies, analytics providers, and content delivery networks that help us operate the platform, bound by confidentiality agreements.
• Advertising partners — third-party ad networks may collect anonymised or pseudonymised data through cookies to serve relevant advertisements.
• Legal authorities — when required by law, court order, or to protect the rights and safety of Radio.co.ke and its users.

4. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes set out in this policy or as required by law. Specifically:

• Usage and analytics data — retained in aggregated form for up to 24 months.
• Contact form submissions — retained for up to 12 months after the enquiry is resolved.
• Cookie data — see the retention periods listed in Section 5.

5. Cookies, Analytics & Advertising

Radio.co.ke uses cookies and similar technologies to operate the platform, understand how it's used, and — where advertising is enabled — to support the display of ads.

5.1 Types of Cookies We Use

• Essential cookies — required for core site functionality, such as remembering your station preferences and keeping the player working correctly.
• Analytics cookies — used by services such as Google Analytics to help us understand how visitors use the site, so we can improve it.
• Advertising cookies — used by advertising partners, including Google AdSense, to serve ads, limit how often you see the same ad, and measure ad performance. These cookies may also be used to show you ads based on your visits to this site and other sites across the web.

5.2 Google AdSense and Third-Party Advertising

We may use Google AdSense to display advertising on Radio.co.ke. Advertising cookies are not set until you provide consent through the cookie notice presented when you first visit the site. If you consent, Google and its advertising partners may use cookies to serve ads based on your visits to this website and other websites, limit repeat ad views, and measure ad performance. You can withdraw or change your consent at any time through the cookie settings link in the site footer.

Even if you do not consent to advertising cookies, essential and analytics cookies described in Section 5.1 may still apply, in line with their stated legal basis.

You can also manage advertising personalisation directly with Google:

• Google's Ads Settings — opt out of personalised advertising across Google's network.
• Google's Privacy & Terms page on partner sites — how Google uses information from sites that use its services.
• www.aboutads.info/choices or, in the EU/UK, www.youronlinechoices.eu — opt out of some other third-party vendors' advertising cookies.

5.3 Managing Cookies

You can change your cookie preferences, including advertising cookies, at any time via the cookie settings link in the site footer. Most browsers also let you refuse or delete cookies through their own settings. Restricting cookies may affect how parts of Radio.co.ke function, such as saved station preferences.

Implementation note: this section assumes you have (or will add) an actual cookie consent banner that blocks ad cookies until the visitor consents, plus a way to change that choice later (e.g. a "Cookie Settings" link in the footer). If that banner doesn't exist yet, either build it before publishing this section, or change "Consent" to "Legitimate interest" in your Section 2 table for the advertising row — but the banner is the safer and more compliant option under the Kenya Data Protection Act.

6. Third-Party Links and Embedded Content

Radio.co.ke streams live audio from third-party radio stations and may contain links to external websites. We are not responsible for the privacy practices of those third-party stations or websites. We encourage you to review their privacy policies before providing any personal information.

7. Children's Privacy

Radio.co.ke is a general-audience platform and does not knowingly collect personal information from children under the age of 18. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

8. Data Security

We implement reasonable technical and organisational measures to protect your information, including:

• Encrypted connections via HTTPS across the entire site.
• Access controls limiting who can view personal data internally.
• Regular reviews of our data collection and storage practices.

While we take security seriously, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

9. Your Rights Under Kenyan Law

Under the Data Protection Act, 2019 (Kenya), you have the following rights:

1. Right of access — request a copy of the personal data we hold about you.
2. Right to rectification — request correction of inaccurate or incomplete data.
3. Right to erasure — request deletion of your personal data, subject to legal obligations.
4. Right to restrict processing — request that we limit how we use your data.
5. Right to object — object to the processing of your data for specific purposes, including direct marketing.
6. Right to data portability — receive your data in a structured, commonly used format.

To exercise any of these rights, please email us at the address provided in Section 11. We will respond within 30 days of receiving your request.

If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Data Protection Commissioner (ODPC) of Kenya at www.odpc.go.ke.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please Contact Us